Housing Benefit

Glasgow City Council administers Housing Benefit which is a government scheme to help people to meet the cost of their rent.  Eligibility for housing benefit and the amount of housing benefit you may be awarded depends on a number of factors such as your income, your rent, the number of bedrooms and the people living in your home and their circumstances.

If you decide to apply for housing benefit, you must provide all the information requested on the application form in order for your claim to be processed.  Glasgow City Council's Housing Benefit Office will assess your claim and notify you in writing of the outcome.

If you are awarded Housing Benefit, you will be asked to review your application regularly.  If you do not return forms on time, or you do not provide the information asked for, your claim will be cancelled. If this happens, your rent charge will be due to be paid in full, by you from your own income, to the Co-operative.

Your local Housing Benefit Office is now situated within Maryhill Library, 1508 Maryhill Road, Maryhill, Glasgow, G20 9AD.

Services will be appointment based and will be provided each week on a Monday 1pm and 4pm and on Tuesdays and Thursdays between the hours of 10am and 4pm.

A full range of customer service provision for both Housing Benefit (including New Claims applications) and Council Tax will be provided.  Customer appointments can be secured by telephoning 0141 287 5050.

Customers are encouraged to use the online services including self-service and online Housing Benefit claims which can be accessed via GCC Website www.glasgow.gov.uk

The telephone contact centre 0141 287 5050 continues to handle a full range of enquiries.

If you need help claiming housing benefit or checking that your award is correct then please make an appointment to see our free, expert, Financial Inclusion Officers.